Using Software Quality Standards with Outsourced IT Vendor Engagements – a Fortune 100 Case Study
Speaker: Marc Cohen, Vendor Management practitioner at Fortune 100 institution
Presented live on March 7, 2018
In this webinar, Marc Cohen will discuss how to use software quality standards from CISQ in vendor management engagements. Drawing from nearly two decades of technology deployment experience at American Express, he will explain how to derive better software, better development resources, and better vendor relationships by leveraging software quality standards.
Marc Cohen is a seasoned strategic analytical leader who focuses on creating and delivering successful transformational large-scale marketing, risk and information management initiatives. As Technology Vendor Manager at American Express, Marc developed, implemented and managed the American Express Technology Performance Measurement initiative. He led a process that enabled development teams to hold their IT labor vendors accountable by ensuring robust quality code development to contractual service level targets, resulting in the maximum optimization of over $1B in outsourced labor spending.